New Vision Nursing

info@newvisionnursing.co.uk

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New Vision Nursing

info@newvisionnursing.co.uk

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Professional Standards and Legal Information

Professional Status

New Vision Nursing Ltd is a limited company registered in England (Company No. 15991895).
The Director, Alex Penfold, is a Registered Mental Health Nurse (RMN) with the Nursing and Midwifery Council (NMC) and practises in accordance with The Code: Professional standards of practice and behaviour for nurses, midwives and nursing associates (2018).
Alex also holds qualifications in systemic practice and therapeutic approaches for children, young people and families.

Governance and Clinical Oversight

New Vision Nursing Ltd operates as a nurse-led independent practice providing therapy, consultancy, training and mental health assessment (not diagnostic assessments).
These services do not fall under the scope of registration with the Care Quality Commission (CQC), because they do not include regulated activities such as the provision of treatment by a multidisciplinary team, medical care, or accommodation with nursing or personal care.

Instead, all clinical work is governed by the Nursing and Midwifery Council (NMC) professional standards and code of conduct.
This means that, while New Vision Nursing Ltd is still bound by clear legal, ethical and professional frameworks ensuring that all care is safe, accountable and evidence-based.

Clients and organisations can therefore be assured that the practice adheres to robust governance processes, including professional indemnity insurance, clinical supervision, safeguarding procedures and data protection compliance.

Professional Indemnity Insurance

New Vision Nursing Ltd and Alex Penfold hold full professional indemnity, public liability and medical malpractice insurance for all aspects of clinical and consultancy work.
Insurance is provided through a specialist healthcare provider and meets or exceeds NMC requirements for nurses in independent practice.
Evidence of insurance can be provided to commissioners, organisations or clients upon request.

Data Protection & Confidentiality

New Vision Nursing Ltd is registered with the Information Commissioner’s Office (ICO) for data protection compliance.
All records are stored securely in line with UK GDPR and the Data Protection Act 2018.
Client information is treated as confidential and will only be shared where:

  • There is a risk of serious harm to self or others,
  • There is a legal obligation to disclose information (e.g. safeguarding or court order), or
  • You provide explicit consent for information to be shared with another professional.

A full Confidentiality and Information Sharing Statement is available to all clients at the start of any service agreement. 

Complaints and Concerns

If you have concerns about your care or experience, please contact Alex Penfold directly in the first instance at info@newvisionnursing.co.uk.
We aim to resolve issues quickly, compassionately and fairly.
If a concern cannot be resolved, you have the right to contact the Nursing and Midwifery Council (NMC) or the ICO(for data protection issues).

Professional Boundaries and Scope

New Vision Nursing Ltd does not provide emergency or crisis services.
If you are in crisis or require urgent mental health support, please contact your GP, NHS 111 (option 2), or go to A&E.
You can also call Samaritans (116 123) or Childline (0800 1111).

All work undertaken is within the limits of competence and scope of practice.
Where your needs require a different type of professional support, we will always discuss this with you and assist with appropriate signposting or referral.

Supervision and Continuing Professional Development

All clinical work is supported by regular professional supervision and ongoing CPD to maintain standards of safe, reflective and effective practice, in line with NMC requirements and national guidance.

Legal Disclaimer

The information on this website is provided for general informational purposes and does not constitute professional or legal advice.
While every effort is made to ensure accuracy, New Vision Nursing Ltd accepts no liability for loss or damage arising from reliance on the information contained herein.
Engagement in therapy or consultancy services constitutes acceptance of our terms of service and privacy policy.

Copyright © 2025 New Vision Nursing Limited- All Rights Reserved.

Registered office: Errisbeg House, Barton Turn, Barton Under Needwood, Staffordshire, DE13 8EB
Company Number: 15991895

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